Frequently Asked Questions

Facts

Product Information

Freshness: All baked goods are made fresh to order and packaged the same day.

Ingredients: We use high-quality, real ingredients, including butter, pure maple syrup, and premium nuts.

Appearance: Colors, textures, and shapes may vary slightly from images due to the artisan nature of our baking.

Consumption: Products are intended for immediate consumption or proper storage.

Allergens & Safety

Allergen Handling: Products are made in a home kitchen that also handles milk, soy, wheat, eggs, peanuts, tree nuts, fish, and shellfish.

Food Safety: Batch and Kind Bakery operates under proper food safety practices and holds a valid food handler’s permit.

Ordering & Pickup

Local Orders Only – At this time, we only offer local pickup and delivery within Salt Lake City, Utah.

Pickup/Delivery: Available only on the day selected at checkout, during scheduled pickup hours or delivery time.

Missed Pickups: Due to the perishable nature of baked goods, refunds are not offered for missed pickups, but we will work with you if rescheduling is possible.

Disclaimer

Homemade Products: By purchasing or consuming these items, you acknowledge they are homemade and not commercially inspected.

Not for Resale: These products are not for resale.

Sales Policy: All sales are final, unless otherwise noted.

Contact & Support

Questions: Please reach out via email or text and we will get back to you during our business hours.