Frequently Asked Questions

Facts

Product Information

Freshness: All baked goods are made fresh to order and packaged the same day.

Ingredients: We use high-quality, real ingredients, including butter, pure maple syrup, and premium nuts.

Appearance: Colors, textures, and shapes may vary slightly from images due to the artisan nature of our baking.

Consumption: Products are intended for immediate consumption or proper storage.

Allergens & Safety

Allergen Handling: Products are made in a home kitchen that also handles milk, soy, wheat, eggs, peanuts, tree nuts, fish, and shellfish.

Food Saftey: Batch and Kind Bakery operates under proper food safety practices and holds a valid food handler’s permit.

Ordering & Pickup

Local Orders Only: We currently offer pickup and local delivery within Salt Lake County and surrounding areas in Utah. Shipping is not available at this time.

Ordering/Pickup and Delivery Schedule: Orders open Monday and close every Thursday by 5:00 PM. Pickup and delivery Saturday.

Saturday Pickup: 10:00 AM to 12:00 PM
Saturday Delivery: 1:00 PM to 3:00 PM

Missed Pickups: Due to the perishable nature of baked goods, refunds are not offered for missed pickups, but we will work with you if rescheduling is possible.

Disclaimer

Homemade Products: By purchasing or consuming these items, you acknowledge they are homemade and not commercially inspected.

Not for Resale: These products are not for resale.

Sales Policy: All sales are final, unless otherwise noted.

Contact & Support

Questions: Please reach out via email or text and we will get back to you during our business hours.